Location: Columbus, OH
Schedule: Full-Time (Tuesday–Friday, weekend event work required with occasional overnight/interstate travel)
About RacePenguin
RacePenguin is Ohio’s largest race timing and event operations company, supporting over 200 running, cycling, track & field, and cross-country events each year across the United States. Our portfolio ranges from neighborhood 5Ks to major events such as Pelotonia, Cap City Half Marathon, the OSU 4 Miler, and the Air Force Marathon.
Founded in 2013, our mission is to empower events of all sizes—from nonprofit fundraisers to large-scale endurance festivals—by delivering reliable technology, exceptional customer service, and memorable race-day experiences for athletes and race directors alike.
Position Overview
We are seeking a motivated, personable, and relationship-focused Event Operations & Client Services Coordinator to join our fast-paced and growing team. This role blends account management, sales, event coordination, and on-site race production.
It’s an ideal fit for someone who:
● Enjoys building and maintaining client relationships
● Communicates clearly and professionally (written & verbal)
● Thrives in fast-paced, early-morning environments
● Is comfortable learning new technology and problem-solving in real time
● Wants to contribute meaningfully to the success and growth of RacePenguin and our largely non-profit client events
You will support pre-race planning, race-day logistics, client communication, and sponsorship/sales engagement to help deliver smooth, professional, and enjoyable events.
Key Responsibilities
Client Relationships, Sales & Account Management
● Serve as a primary point of contact for clients, ensuring their needs are met throughout the event lifecycle.
● Participate in sales conversations with prospective clients and help articulate RacePenguin’s
services and value.
● Create and update registration platforms and event webpages on RunSignUp.com and RacePenguin.com.
● Provide high-level customer service to clients, partners, and participants.
● Assist in sponsorship outreach for RacePenguin-owned events, helping build relationships with local and regional businesses.
● Creation of sales proposals, event quotes, and onboarding materials for new clients.
Event Coordination & Logistics
● Learn and operate race timing technology for running, cycling, cross country, and track & field events.
● Lead or assist with event-day setup, including timing equipment, sound systems, course signage, and participant check-in.
● Drive company vehicles (vans, pickup trucks, and small trailers) to event locations.
● Coordinate the planning and execution of RacePenguin-owned events, including:
○ Permitting and coordination with local government agencies
○ Sponsorship acquisition
○ Volunteer recruitment & organization
○ Vendor acquisition and coordination
Office Operations & Support
● Assist with office inventory, equipment preparation, and organization.
● Perform basic upkeep to maintain a clean, efficient workspace.
● Collaborate with internal teams to ensure event materials, technology, and logistics align with client expectations.
Required Skills & Strengths
● Strong interpersonal and relationship-building skills
● Problem-solving mindset, especially in fast-paced situations
● Organizational strength with the ability to manage multiple projects simultaneously
● Excellent communication—clear, professional writing and confident verbal skills
● Microsoft Office (Excel & Word) and Google Workspace experience
● Ability to work collaboratively and lead part-time event staff
Qualifications
● Bachelor’s degree or equivalent experience in sports management, business, marketing, event
management, hospitality, or related fields
● Valid U.S. driver’s license; ability to drive vans, pickup trucks, and small trailers
● Comfortable learning new software, timing systems, and operational workflows
● Ability to lift 50+ lbs and work early mornings/weekends
● Ability to work under pressure and adapt to changing environments
Compensation & Benefits
● Salary: $45,000 – $55,000
● Benefits: Health insurance, paid time off, retirement plan options
● Perks:
○ Employee discount at Fleet Feet Sports Columbus
○ Participation in staff appreciation events
○ Growth Opportunities
Apply Today
Join a relationship-driven, fast-growing company that brings races to life across Ohio and beyond. Help our clients grow, engage their communities, and create unforgettable race-day experiences. Please send your resume and cover letter to chris@racepenguin.com