Join Team Ashworth!
Ashworth Awards has grown significantly over the past several years despite the challenges of Covid-19. Starting in 2019, Ashworth Awards developed and continues to grow its domestic manufacturing unit for fully Made in USA products. Our team has grown significantly, allowing us to offer you the opportunity of becoming an Operations Manager.
We are looking for a leader with experience managing manufacturing facilities. Applicants should possess knowledge in how to manage team members as well as input continuous improvement of procedures to ensure a smooth progression of manufacturing from one department to the next. The Operations Manager is responsible for ensuring productive and quality output from their team and manufacturing facility.
Operations manager responsibilities:
- Manage production department supervisors & team; recruit, train, schedule, coach, and discipline employees; manage staff levels, wages, hours, contracts
- Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
- Enforce policies and procedures
- Review and approve all orders from sales, ensuring they are correct, timely, altering any issues, and providing documentation to each of the production departments
- Manage relationships with key operations vendors; communicating with vendors; ensuring inventory and pricing up to date with the help of the purchasing and receiving departments
- Contribute operations information and recommendations to strategic plans and reviews; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
- Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal & OSHA regulations with the help of HR
- Responsible for all aspects of vehicle and heavy equipment rentals/inspection; ensuring completion & filing of safety inspections by team
- Ensuring proper maintenance of machinery, utilities, and replacement of safety equipment, serving as primary liaison with safety agencies
- Serve as primary point of contact when there are issues related to product & equipment quality or accidents and mishaps on-site
- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
- Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation; accomplish operations and organization mission by completing related results as needed; run departmental meetings
- Update job knowledge by participating in educational opportunities
Key Skills & Proficiencies:
- Leadership
- Teamwork
- Communication
- Planning & Organizing
- People Management
- Project Management
- Decision-Making
- Problem Solving
- Stress Tolerance
- Data Entry Skills
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- North Attleboro, MA 02760: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Manufacturing: 6 years (Required)
- Management: 3 years (Required)
Work Location: One location
